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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany Lane

June 27, 2025

5  out of  5
rating by Tiffany Lane
"Amanda is always very helpful and kind every time I come in."
We responded:
"Tiffany, thank you so much for the 5 star review. We're glad to hear that Amanda take great care of you with all your needs. We appreciate your busines and review. We look forward to helping you out with all your insurance needs in the future, Thanks Again!!! Duane Villatoro's State Farm 😊 "
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Julie Rogers

June 25, 2025

5  out of  5
rating by Julie Rogers
"Amanda has been pleasant every time I have come in with questions. She gets me the answers I need. And let's me know that she is there if I ever need anything in the future. Wonderful woman to speak with!!!"
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gamer pro

June 24, 2025

5  out of  5
rating by gamer pro
"Amanda R. was super helpful when I was shopping around to change insurances. Very knowledgeable and excellent customer service!"
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Kaden Tackett

June 24, 2025

5  out of  5
rating by Kaden Tackett
"Very good service made it very clear on what I'd be setting up explained a ton of detail and services 👏 shout out to my agent Mr. Huntley very friendly and knowledgeable"
We responded:
"Kaden, thank you so much for the 5 star review. I'm glad to hear that Kaleb was detailed and responsive to your needs. We strive to make a difference and we look forward to helping you out with you future needs. Duane Villatoro's State Farm 😊"
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Matt W

June 24, 2025

5  out of  5
rating by Matt W
"Duane was able to give me a better monthly rate than my previous insurance. Great service. Highly recommended!"
We responded:
"Matt, Wow, thank you for the fantastic review! We're here to make a difference! We look foward to helping you in the future with all of your insurance needs.We appreciate the business and look forward to seeing you again soon! Duane Villatoro's State Farm 😊 "
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Michael Clark

June 24, 2025

5  out of  5
rating by Michael Clark
"Great service and good people."
We responded:
"Michael, Thank you so much for your 5-star review! We really appreciate you taking the time to share your positive experience with us. We appreciate your busines and look foward to helping you out with all of your future needs. Duane Villatoro's State Farm 😊"
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Erin Doll

June 7, 2025

5  out of  5
rating by Erin Doll
"My daughter and I have talked with Kaleb while shopping around and he is very efficient and timely with his responses. I look forward to working with him in the future."
We responded:
"Erin, thank you so much for the review. I'm glad to hear that Kaleb has been efficient and responsive to your needs. We strive to make a difference and we look forward to helping you out with you future needs. Duane Villatoro's State Farm 😊"
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Kayla Doll

June 7, 2025

5  out of  5
rating by Kayla Doll
"Kaleb was exceptional and very professional. He answered my questions quite thoroughly, which was very much appreciated."
We responded:
"Kayla, Thank you for the review and we're truly glad to hear that Kaleb was able to assist you with your needs. We strive to make a difference and look foward to helping your out again in the future.We appreciate your business. 🙂 Duane Villatoro State Farm"
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Donnie Keller

May 20, 2025

5  out of  5
rating by Donnie Keller
"The staff is always friendly and,ready to help answer my policy questions. I usually talk with Amanda the most she's so nice and, knowledgeable."
We responded:
"Donnie, Thank you for the review and we're truly glad to hear that Amanda was able to assist you with your questions as we strive to make a difference and look foward to helping your out again in the future.We appreciate your business. 🙂 Duane Villatoro State Farm"
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Corey Earlywine

April 29, 2025

5  out of  5
rating by Corey Earlywine
"So far, I’ve had an excellent experience with Duane and State Farm. Even more specifically, with Amanda at Duane’s office. She has been truly great from the very beginning! I would recommend Duane and his team to anyone looking to change insurance companies and be taken care of!"
We responded:
"Corey, Thank you for the review and we're truly glad to hear that Amanda was able to assist you with your insurance needs. We strive to make a difference and look foward to helping your out again in the future.We appreciate your business. 🙂 Duane Villatoro State Farm"
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Ashley Burns

January 16, 2025

1  out of  5
rating by Ashley Burns
"Very poor communication. Duane is always out of the office for whatever reason. Life Insurance Policy was supposed to begin 9/26/2024, after speaking with billing in customer service, the policy never began because the correct documents were never sent. Since 9/26/24 up until 12/3/24 we’ve made monthly payments on a policy that was non-existent. We did not receive a email, call or letter about the policy being cancelled because in the system the policy never began. When signing up I provided a current address, this location set up a policy under an address that we no longer reside at. The refund was mailed December 3rd to that address that we no longer have access to. I had to sign a document with the correct address 12/31/24 for a refund to be reissued within 3-5 days. As I’m currently on the phone with customer service, I was just notified DUANE never submitted that document. Today is 1/16/25 - after I called with an attitude the document with the correct address was “just sent in this Morning.” Absolutely no professionalism! Save yourself the headache and Take your business to another location. The communication here isn’t even worth 1 Star."
We responded:
"Ashley, we appreciate the review and we're so very sorry you feel your recent experience with us was only a 1-star review. As an agent, we strive to give you 5 star service. It's unfortunate that mistakes do happen and we do our best to rectify mistakes. We appreciate your business and we will look into what exactly went wrong and I will personally contact you. In addition we will implement a new process in our office to make sure this doesnt happen again. We will be intouch and we hope to turn this 1 star into a 5 star review. Again, thank you and we appreciate your time and business 🙂 Duane Villatoro State Farm"
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noah hernandez

January 8, 2025

5  out of  5
rating by noah hernandez
"Duane was really helpful! Amazing Staff, I would really recommend him as your State Farm agent!"
We responded:
"Noah, we appreciate the recommendation and appreciate your business. We look forward to helping you out with all your insurance needs. Thanks again and Welcome to the Family!! Duane Villatoro StateFarm 😀"
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Peach

January 3, 2025

5  out of  5
rating by Peach
"I talked to Amanda about auto and home owners insurance. She was very knowledgeable and did an amazing job on how to get you the best price possible. I'm looking forward to giving them my business."
We responded:
"Peach, Thank you for the review and we're truly glad to hear that Amanda was able to assist you with your auto insurance and homeowners insurance. We strive to make a difference and look foward to helping your out with your insurance needs.Thank you again 🙂 Duane Villatoro State Farm"
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brianna stockton

July 16, 2024

5  out of  5
rating by brianna stockton
"Duane was very helpful in getting me a lower car insurance rate as well as is prompt in communication."
We responded:
"Brianna, Thank you for the review and we're truly glad to hear that saved on your auto insurance as we strive to make a difference.Thank you again and Welcome to the Family!! 🙂 Duane Villatoro State Farm"
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AJA

December 20, 2023

5  out of  5
rating by AJA
"Very nice office. Duane is very professional and explained everything very clearly.. I would definitely recommend this State Farm to everyone who wants to feel safe and protected.."
We responded:
"Aja we're happy to hear about your experience with our agency. Glad to know that your protected correctly. Thank you and we appreciate the review. Duane Villatoro's State Farm🙂"
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Brad Krause

October 2, 2023

5  out of  5
rating by Brad Krause
"Great insurance agent"
We responded:
"Brad, we appreciate your review and we appreciate your business. We truly enjoy helping you out with all your insurance needs. Thanks again 😃"
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Bill Benedict

August 31, 2023

5  out of  5
rating by Bill Benedict
"Always great service. Attention to detail.."
We responded:
"Bill, glad to hear that you enjoyed the service our agency offered. We appreciate the recommendation and we look forward to helping you out with all your insurance needs. Thank you Duane Villatoro's State Farm 😊"
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Phillip

August 30, 2023

5  out of  5
rating by Phillip
"I’m so glad to be a part of State Farm they been helping me with my plans and when I need extra time to pay for my insurance they let me get extensions. Thank you and for all the staff that works there makes me feel comfortable and very helpful"
We responded:
"Phillip, Its a pleasure helping you out with all you insurance needs. We're glad to help out, your part of family. We appreciate the business and look forward to helping you out with all your future needs.Thank you for the recommendation - Duane Villatoro's State Farm 😊."
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Elsa Clark

August 4, 2023

5  out of  5
rating by Elsa Clark
"Duane, thank you for helping get life insurance. I appreciate you taking time to explain everything."
We responded:
"Elsa, It was a pleasure helping you out today with you life insurance needs. We look forward to helping you out with all your insurance needs. Thank you for the recommendation and we appreciate your business - Duane Villatoro's State Farm 😊."
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Beatrice Andres

July 4, 2023

5  out of  5
rating by Beatrice Andres
"Great service ! Duane and his team have been helpful & amazing to my family. Thank you"
We responded:
"Beatrice, we appreciate the 5 star review. We're gllad to hear that you have enjoyed our service. Our team strives to make a difference and we look forward to helping you out with your future insurance needs. Thank you again, Duane Villatoro StateFarm 😀"
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Noah Bolton

April 26, 2023

5  out of  5
rating by Noah Bolton
"Duane and his team are great and very easy to work with. They were able to get me a cheaper auto rate and teach me a lot about insurance that I did not know. Thank you!"
We responded:
"Noah, we appreciate the review and are very happy to hear that you enjoyed your experience with us. I am also excited to hear that we were able to save you money on your auto insurance. We appreciate the review and your business. Please let us know if there is anything else that we can do to help. Welcome to the Family! 😊 Duane Villatoros State Farm "
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Byron Baker

February 3, 2023

5  out of  5
rating by Byron Baker
"Duane and his staff made it so easy to set up my policies I needed and in the process he even saved me some money! Highly recommend doing business with Duane!"
We responded:
"Byron, we appreciate the review and we are very happy to hear about your experience with our agency. We are dedicated individuals that strive to make a difference. Let us know if there is anything else that we can do to help. Thank you and Welcome to the Family!! 🙂 Duane Villatoro StateFarm "
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Sara jones

January 10, 2023

5  out of  5
rating by Sara jones
"10/10 customer service and made it easy to understand my policy!"
We responded:
"Sara, we truly appreciate the recommendation and we also appreciate your business. At our agency, we are devoted to our clients needs and are happy to help.Thank you and Welcome to the Family!! 🙂 Duane Villatoro State Farm"
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Baylee Beckman

December 21, 2022

5  out of  5
rating by Baylee Beckman
"They were exceptional. They took the time to explain my whole policy to me and all of my options. All of my questions were answered. I highly recommend Duane Villatoro and his team to anyone looking for insurance!"
We responded:
"Baylee, we appreciate the review and we are very happy to hear about your experience with our agency. We are dedicated individuals that strive to make a difference. Let us know if there is anything else that we can do to help. Thank you and Welcome to the Family!! 🙂 Duane Villatoro StateFarm "
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Timothy Davis

December 15, 2022

5  out of  5
rating by Timothy Davis
"My experience with Duane at State Farm was impressive and rewarding. I was online and inquiring on an auto and renters policy and minutes later I received an email from Duane with an attractive quote. I responded and we set up a meeting for the following day. Duane worked to get every discount available and saved me hundreds on a premium policy with outstanding coverage. I was so impressed I asked if he could help me with a life insurance policy because I get denied due to a medical condition. Sure enough he got me a policy with no medical exam with a low premium cost. If you’re looking for insurance he is the person who can provide you with all your needs at an incredible price and coverage."
We responded:
"Tim we appreciate the review and are very happy to hear that you were satisfied with your auto and renters insurance. We're hear to make a difference and appreciate your business. Thank you "