State Farm® Insurance Agent Duane Villatoro
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Corey Earlywine
April 29, 2025
5
out of
5
rating by Corey Earlywine
"So far, I’ve had an excellent experience with Duane and State Farm. Even more specifically, with Amanda at Duane’s office. She has been truly great from the very beginning! I would recommend Duane and his team to anyone looking to change insurance companies and be taken care of!"
We responded:
"Corey, Thank you for the review and we're truly glad to hear that Amanda was able to assist you with your insurance needs. We strive to make a difference and look foward to helping your out again in the future.We appreciate your business. 🙂 Duane Villatoro State Farm"
Ashley Burns
January 16, 2025
1
out of
5
rating by Ashley Burns
"Very poor communication. Duane is always out of the office for whatever reason. Life Insurance Policy was supposed to begin 9/26/2024, after speaking with billing in customer service, the policy never began because the correct documents were never sent. Since 9/26/24 up until 12/3/24 we’ve made monthly payments on a policy that was non-existent. We did not receive a email, call or letter about the policy being cancelled because in the system the policy never began. When signing up I provided a current address, this location set up a policy under an address that we no longer reside at. The refund was mailed December 3rd to that address that we no longer have access to. I had to sign a document with the correct address 12/31/24 for a refund to be reissued within 3-5 days. As I’m currently on the phone with customer service, I was just notified DUANE never submitted that document. Today is 1/16/25 - after I called with an attitude the document with the correct address was “just sent in this Morning.” Absolutely no professionalism! Save yourself the headache and Take your business to another location. The communication here isn’t even worth 1 Star."
We responded:
"Ashley, we appreciate the review and we're so very sorry you feel your recent experience with us was only a 1-star review. As an agent, we strive to give you 5 star service. It's unfortunate that mistakes do happen and we do our best to rectify mistakes. We appreciate your business and we will look into what exactly went wrong and I will personally contact you. In addition we will implement a new process in our office to make sure this doesnt happen again. We will be intouch and we hope to turn this 1 star into a 5 star review. Again, thank you and we appreciate your time and business 🙂 Duane Villatoro State Farm"
noah hernandez
January 8, 2025
5
out of
5
rating by noah hernandez
"Duane was really helpful! Amazing Staff, I would really recommend him as your State Farm agent!"
We responded:
"Noah, we appreciate the recommendation and appreciate your business. We look forward to helping you out with all your insurance needs. Thanks again and Welcome to the Family!! Duane Villatoro StateFarm 😀"
Peach
January 3, 2025
5
out of
5
rating by Peach
"I talked to Amanda about auto and home owners insurance. She was very knowledgeable and did an amazing job on how to get you the best price possible. I'm looking forward to giving them my business."
We responded:
"Peach, Thank you for the review and we're truly glad to hear that Amanda was able to assist you with your auto and homeowners insurance. We strive to make a difference and look foward to helping your out with your insurance needs.Thank you again 🙂 Duane Villatoro State Farm"
brianna stockton
July 16, 2024
5
out of
5
rating by brianna stockton
"Duane was very helpful in getting me a lower car insurance rate as well as is prompt in communication."
We responded:
"Brianna, Thank you for the review and we're truly glad to hear that saved on your auto insurance as we strive to make a difference.Thank you again and Welcome to the Family!! 🙂 Duane Villatoro State Farm"
AJA
December 20, 2023
5
out of
5
rating by AJA
"Very nice office. Duane is very professional and explained everything very clearly.. I would definitely recommend this State Farm to everyone who wants to feel safe and protected.."
We responded:
"Aja we're happy to hear about your experience with our agency. Glad to know that your protected correctly. Thank you and we appreciate the review. Duane Villatoro's State Farm🙂"
Brad Krause
October 2, 2023
5
out of
5
rating by Brad Krause
"Great insurance agent"
We responded:
"Brad, we appreciate your review and we appreciate your business. We truly enjoy helping you out with all your insurance needs. Thanks again 😃"
Bill Benedict
August 31, 2023
5
out of
5
rating by Bill Benedict
"Always great service. Attention to detail.."
We responded:
"Bill, glad to hear that you enjoyed the service our agency offered. We appreciate the recommendation and we look forward to helping you out with all your insurance needs. Thank you Duane Villatoro's State Farm 😊"
Phillip
August 30, 2023
5
out of
5
rating by Phillip
"I’m so glad to be a part of State Farm they been helping me with my plans and when I need extra time to pay for my insurance they let me get extensions. Thank you and for all the staff that works there makes me feel comfortable and very helpful"
We responded:
"Phillip, Its a pleasure helping you out with all you insurance needs. We're glad to help out, your part of family. We appreciate the business and look forward to helping you out with all your future needs.Thank you for the recommendation - Duane Villatoro's State Farm 😊."
Elsa Clark
August 4, 2023
5
out of
5
rating by Elsa Clark
"Duane, thank you for helping get life insurance. I appreciate you taking time to explain everything."
We responded:
"Elsa, It was a pleasure helping you out today with you life insurance needs. We look forward to helping you out with all your insurance needs. Thank you for the recommendation and we appreciate your business - Duane Villatoro's State Farm 😊."
Beatrice Andres
July 4, 2023
5
out of
5
rating by Beatrice Andres
"Great service ! Duane and his team have been helpful & amazing to my family. Thank you"
We responded:
"Beatrice, we appreciate the 5 star review. We're gllad to hear that you have enjoyed our service. Our team strives to make a difference and we look forward to helping you out with your future insurance needs. Thank you again, Duane Villatoro StateFarm 😀"
Noah Bolton
April 26, 2023
5
out of
5
rating by Noah Bolton
"Duane and his team are great and very easy to work with. They were able to get me a cheaper auto rate and teach me a lot about insurance that I did not know. Thank you!"
We responded:
"Noah, we appreciate the review and are very happy to hear that you enjoyed your experience with us. I am also excited to hear that we were able to save you money on your auto insurance. We appreciate the review and your business. Please let us know if there is anything else that we can do to help. Welcome to the Family! 😊 Duane Villatoros State Farm "
Byron Baker
February 3, 2023
5
out of
5
rating by Byron Baker
"Duane and his staff made it so easy to set up my policies I needed and in the process he even saved me some money! Highly recommend doing business with Duane!"
We responded:
"Byron, we appreciate the review and we are very happy to hear about your experience with our agency. We are dedicated individuals that strive to make a difference. Let us know if there is anything else that we can do to help. Thank you and Welcome to the Family!! 🙂 Duane Villatoro StateFarm "
Sara jones
January 10, 2023
5
out of
5
rating by Sara jones
"10/10 customer service and made it easy to understand my policy!"
We responded:
"Sara, we truly appreciate the recommendation and we also appreciate your business. At our agency, we are devoted to our clients needs and are happy to help.Thank you and Welcome to the Family!! 🙂 Duane Villatoro State Farm"
Baylee Beckman
December 21, 2022
5
out of
5
rating by Baylee Beckman
"They were exceptional. They took the time to explain my whole policy to me and all of my options. All of my questions were answered. I highly recommend Duane Villatoro and his team to anyone looking for insurance!"
We responded:
"Baylee, we appreciate the review and we are very happy to hear about your experience with our agency. We are dedicated individuals that strive to make a difference. Let us know if there is anything else that we can do to help. Thank you and Welcome to the Family!! 🙂 Duane Villatoro StateFarm "
Timothy Davis
December 15, 2022
5
out of
5
rating by Timothy Davis
"My experience with Duane at State Farm was impressive and rewarding. I was online and inquiring on an auto and renters policy and minutes later I received an email from Duane with an attractive quote. I responded and we set up a meeting for the following day. Duane worked to get every discount available and saved me hundreds on a premium policy with outstanding coverage. I was so impressed I asked if he could help me with a life insurance policy because I get denied due to a medical condition. Sure enough he got me a policy with no medical exam with a low premium cost. If you’re looking for insurance he is the person who can provide you with all your needs at an incredible price and coverage."
We responded:
"Tim we appreciate the review and are very happy to hear that you were satisfied with your auto and renters insurance. We're hear to make a difference and appreciate your business. Thank you "
AnthonyElDuende
October 19, 2022
5
out of
5
rating by AnthonyElDuende
"Needed pet insurance no one had answered with quotes, Called Duane from state farm he had help me right away, with the best options from all other places he got me Insured, I don’t write reviews for no reason! but if you have a breed that others won’t help, Duane is the go to guy"
We responded:
"Anthony, we appreciate the kind words and for that we are grateful. Thanks for sharing your review with us and the community, Welcome to the Family!!! 🙂 Duane Villatoro State Farm"
Rousy Rivera
September 28, 2022
5
out of
5
rating by Rousy Rivera
"Muy amable el trato"
We responded:
"Rousy, gracias por la recomendación. Agredecemos su negocio. Nuestra agencia esta dedicada a las necesidades de nuestros clientes y estamos orgullosos de asistirla con sus necesidades de seguro de auto y mas.¡Gracias y buenvenido a nuestra familia! 🙂 Duane Villatoro State Farm"
Reina Pineda
September 8, 2022
5
out of
5
rating by Reina Pineda
"Excelente servicio"
We responded:
"Reina, gracias por la recomendación. Agredecemos su negocio. Nuestra agencia esta dedicada a las necesidades de nuestros clientes y estamos orgullosos de asistirla con sus necesidades de seguro de auto y mas.¡Gracias y buenvenido a nuestra familia! 🙂 Duane Villatoro State Farm"
Lynn Watkins
July 25, 2022
5
out of
5
rating by Lynn Watkins
"My experience was above & beyond my expectations Duane Villatoro was absolutely amazing in explaining everything to me about my new business & blessing! I would recommend him to any and everyone! I really appreciate all of the knowledge he gave me and going forward I can’t wait to make him and his staff proud! Thank you guys for everything truly!"
We responded:
"Lynn, we appreciate the kind words and for that we are grateful. Thanks for sharing your review with us and the community, Welcome to the Family!!! 🙂 Duane Villatoro State Farm"
Dustin Campbell
February 28, 2022
5
out of
5
rating by Dustin Campbell
"Great service that saved my family a lot of money while providing even better coverage. Duane was very quick to get us what we needed but also took the time to explain the details of our policy so that we were fully informed. Thanks for the great service!!"
We responded:
"Dustin, Thank you for the review and we're truly glad to hear that you were able to saved on your insurance & received better coverage. At our agency we strive to make a difference.Thank you again & Welcome to the Family!! 🙂 Duane Villatoro State Farm"
Lil Wins
January 31, 2022
5
out of
5
rating by Lil Wins
"Duane and Kourtney are amazing they give you so much knowledge and get you prepared the proper way. I highly recommend for all your insurance needs this location will take care of you. This is the best place to go hands down."
We responded:
"Lil Wins, Thank you so much for the review and we truly appreciate the business, let us know if there is anything else we can do with your Insurance needs. Thank you again and Welcome to the Family!! 🙂 Duane Villatoro State Farm"
Malika Wood
November 25, 2021
5
out of
5
rating by Malika Wood
"Absolutely amazing customer service and personalized care for every need you have!!!"
We responded:
"Malika Thank you for the review and we are happy that you enjoyed your experience with us. We appreciate the business, and let us know if there is anything else we can do with your Insurance needs. Thank you again and Welcome to the Family!! 🙂 Duane Villatoro State Farm"
Cesar Ulloa
October 27, 2021
5
out of
5
rating by Cesar Ulloa
"Me gusto como me atendieron, el servicio que me brindaron para mí auto es exelente, y me an aclarado Las dudas que e tenido"
We responded:
"Cesar, gracias por la recomendación. Agredecemos su negocio. Nuestra agencia esta dedicada a las necesidades de nuestros clientes y estamos orgullosos de asistirlo con sus necesidades de seguro de auto y mas.¡Gracias y buenvenido a nuestra familia! 🙂 Duane Villatoro State Farm"
David Spickler
August 25, 2021
5
out of
5
rating by David Spickler
"My agent .great to work with"
We responded:
"David, Thank you so much for the review and we truly appreciate the business, let us know if there is anything else we can do with your Insurance needs. Thank you again and Welcome to the Family!! 🙂 Duane Villatoro State Farm"